IT Services for Schools

IT Services for Schools

This service provides ICT support for primary and secondary schools which can incorporate support for ICT equipment; audio visual equipment; network cabling and wireless systems; internet and security systems. The aim is to support and enhance educational outcomes by providing high quality technology support for schools.

Included in the service

Primary & Primary Special SLA

  • Half day visit per week in term time
  • Curriculum consultancy
  • Unlimited emergency callout
  • Unlimited 24 hour online helpdesk
  • Remote monitoring and repair of networked computers
  • Google Apps for education support
  • Teachers Access Gateway
  • Vault (400Gb backup storage)
  • Audio visual support
  • Secure customisable internet filtering
  • Firewall security management
  • Network cabling & wireless installation and support

Benefits to your school

  • Skilled technician who becomes part of your team providing ICT strategy guidance and advice
  • Partnership with the Software Support (SIMS) team
  • Fully DBS checked staff
  • Full admin and curriculum integration
  • Cost effective repairs to equipment
  • Promoting innovative ways of using ICT in schools
  • Trusted assistance with forward planning for your ICT investment
  • Pro-active monitoring of schools ICT systems
  • Dependable safe internet which is designed for child safety
  • ICT equipment supply, new or refurbished as required
  • Loan service for class sets and other items
  • C-net installation (a curriculum solution)
  • RM CC4 installation and partnership support
  • Disaster recovery guidance
  • WEEE disposal

Further Information

Secondary & Secondary Special SLA

This service can incorporate:

  • ICT support
  • Audio visual support
  • Network cabling & wireless systems
  • Internet and security

Optional chargeable services:

  • CARS
  • Annual web site audit and report
  • Research machines support for CC4
  • Vault (offsite cloud backup)
  • Google Apps training
  • Interactive panel procurement & installation

Available as stand alone SLA:

  • Administration only support
  • Curriculum only support
  • Cabling & wireless
  • Internet & security

Quality Assurance

  • Dedicated schools helpdesk, monitored by senior officers.
  • Consistent support from trained, skilled technicians
  • Continuous professional development

Contact

Call Graham Phillips on 666 5554 or email grahamphillips@wirral.gov.uk